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Shipping and Returns

Shipping Policy

Kalley is an online retailer. The service we offer is a door-to-door service, which means that the shipment is delivered to the address, not the person. i.e. If the person is not available it can be left with anyone at that address e.g. security, staff, reception, etc. It is mandatory to leave a telephone or mobile number for us to contact you during delivery hours.

We ship nationally within South Africa, excluding P.O Boxes, farms and rural areas.

All goods in transit are insured.

Delivery lead times:

Estimated lead times are approximately 10 - 14  working days, but times vary depending on the selected item. Please contact us on for information on specific queries.


Please note that our products carry a 6-month warranty that consumers may exercise in the case of a flawed product. After this period, we cannot entertain returns/exchanges or refunds.